Sometimes, individuals find it necessary to surrender their pets due to unexpected life changes or unforeseen circumstances. We understand that this is a difficult decision to make, and can help your pet find a new home.

Pet admissions are accepted by appointment only.

To schedule a pet admission appointment, please call our Pet Relinquishment Line at 951-688-4340 ext 309 or This email address is being protected from spambots. You need JavaScript enabled to view it. our intake team.

Pet Relinquishment Hours:
Tuesday, Wednesday & Thursday 1:00pm – 3:00pm (by appointment only)

Process & Policies

The admissions process will take 30 minutes. Our Intake Team performs a behavior assessment (SAFER® assessment) on every dog and puppy to determine their temperament. If the dog being surrendered fails our assessment, we will not be able to admit them into our care and will provide you with alternate suggestions.

The admissions process will take 30 minutes. Please bring your cat in a carrier if possible, however, we do not accept surrenders of cats or kittens in traps. We do not admit feral cats or feral kittens. For information on our feral cat TNR program, click here. All cats must pass a Feline Leukemia and Feline Immunodeficiency Virus test to be admitted into our facility.


We are a private nonprofit organization that receives no city, state or federal funding. We rely on revenue we generate to care pets in our care. On average, the cost for a one day stay is $25 per pet. Admission Fees help us to offset these costs. To admit a pet into our care for re-homing, we require the following fees:

$150 for the first pet and $25 for each additional pet
For litters of kittens/puppies: $50 for first pet and $5 for each additional pet

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    6165 Industrial Avenue
    Riverside, CA 92504

    v.(951) 688-4340 f.(951) 359-6417
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